Sales Engineer

TITLE

Sales Engineer (Prefer Middle East experience & driving license) (REF0003Oman)

TYPE

Full Time

LOCATION

Oman

COUNTRY

Muscat

MAIN PURPOSE

To build strong and profitable relationships with customers. Partnering with customers to ensure effective formwork and shoring solutions. Delivering against agreed hire and sale revenue targets. Ensuring payment is received on time and in full. Representing Altrad RMD Kwikform in an ethical and professional manner.

RESPONSIBILITIES

Key Accountabilities:

Attaining Sales Targets and Objectives

• Standards of performance relating to the above are attained when:

• Hire, New Sale and Ex-Hire revenue values are in accordance with plan/budget/objectives

• Total call rate does not fall below agreed minimum standard including prospecting calls

• Key Performance Indicators (KPI'S) are achieved

• The employee monitors own performance monthly, noting deviation from plan and suggesting remedial action to RRSM.

• The employee provides forecasting information that is both complete and accurate for the Forward Revenue Report (FRR)

Sales Process and Pipeline

• Standards of performance relating to the above are attained when:

• A managed and maintained pipeline capable of delivering the budget is established detailing opportunities, objectives and agreed time frame within each chamber

• The number of Prospect calls each month does not fall below the agreed standard

• Pre-call objectives are consulted before each call

• Established sales practices such as the use of technical enquiry checklists, sales proposals and summary quotations are regularly used

• Projects and tenders identified through the lead system and trade press are added to the pipeline

• A monthly report detailing all leakages is submitted to management

Covering The Territory Effectively

• Standards of performance relating to the above are attained when:

• All existing accounts and prospects are graded by market segment and potential

• Calls are correctly balanced between existing accounts and prospects

• The number of new accounts opened each month does not fall below the agreed standard

• There is full knowledge of all the Key Customers decision makers and key influencers at each location e.g. planners, estimators, buyers and temporary works departments

Reporting Activities, Records and Conforming to Administration System

• Standards of performance relating to the above are attained when:

• Reports are neatly and accurately written and forwarded on time

• Daily reports are submitted weekly to arrive with the RSM within an agreed time frame

• Weekly planning sheets are sent to RSM every Monday

• Customer Record Cards are regularly maintained and updated

• Customer complaints that could lead to a financial claim are reported immediately to RSM

• Expenses are submitted to the RSM monthly

• Sickness involving absence from work is reported to RSM during the morning of first absence

• Any form of accident or motor offence is reported to RSM within 24 hrs of the event

Understanding Fully The Products and Services of RMDK

• Standards of performance relating to the above are attained when:

• The full range of products and services are thoroughly understood

• There is confidence in the ability to present each product skillfully

• When customer queries can be answered quickly and confidently

• There is regular analysis to ensure the full product range is offered

• There is a clear understanding of the company's selling edges – which are then used in sales argumentation

• Company sales aids are used wherever possible e.g. presentation folders

• How our products compare to the competition in the area/market

Maximising Selling Time

• Standards of performance relating to the above are attained when:

• A diary is used skillfully

• The amount of face-to-face selling time is optimised each day

• Good route planning reduces the amount of travelling time/miles per call ratio

• Priority is given to calls offering the most potential

• The call rate does not fall below the agreed standard

Keeping Company Costs to a Minimum

• Standards of performance relating to the above are attained when:

• The most profitable way is sought to win and service business for the company

• There is liaison with Credit Control on outstanding accounts

• All company property is handled carefully and well maintained

• Be aware of and adhere to the Company's Health & Safety policies and procedures.

CLOSING DATE

Friday, November 28, 2025