Java Support Engineer
1 day ago
Apt Resources is seeking a Java Support Engineer with solid experience in application troubleshooting and L2/L3 support. You'll be joining a dynamic IT support team within the banking industry, responsible for maintaining Java-based systems.
Key Responsibilities:
- Troubleshoot and resolve Java application issues.
- Monitor application performance and logs.
- Provide L2/L3 technical support and root cause analysis.
- Assist in deployments and code-level debugging.
- Coordinate with developers and DevOps for issue resolution.
- Use tools like JIRA or ServiceNow to manage tickets.
- Maintain SOPs and support documentation.
- 6 to 8 years of experience in Java development and application support.
- Strong understanding of Java-based systems and troubleshooting techniques.
- Experience with incident management and IT support workflows.
- Familiarity with tools like JIRA or ServiceNow for ticket tracking.
- Excellent communication and stakeholder coordination skills.
- Experience in banking or financial environments is a plus.
Salary: USD 2,500 - 3,000 per month
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