waiter/waitress
1 week ago
Key Responsibilities:
- Greet customers warmly and present menus.
- Take accurate food and beverage orders and enter them into the POS system.
- Serve dishes and drinks promptly, ensuring proper presentation and portion.
- Check on guests during meals to ensure satisfaction and address any concerns.
- Clear tables, reset them for the next guests, and maintain cleanliness in the dining area.
- Provide recommendations and upsell menu items, desserts, and beverages.
- Process bills, handle payments, and return change accurately.
- Follow hygiene, safety, and service standards at all times.
- Coordinate with kitchen and bar staff to ensure smooth service.
- Assist in opening and closing duties of the restaurant.
Requirements:
- Previous experience as a waiter/waitress or in a customer service role preferred.
- Strong communication and interpersonal skills.
- Positive attitude and ability to handle pressure in a fast-paced environment.
- Attention to detail and ability to multitask.
- Basic math skills for handling cash and billing.
- Flexibility to work shifts, weekends, and holidays.
Skills Desired:
- Customer-focused and service-oriented.
- Team player with good problem-solving skills.
- Knowledge of food and beverages is a plus.
- Ability to upsell and cross-sell menu items.
Job Type: Full-time
Pay: RO per month
Experience:
- waiter/waitress: 3 years (Required)
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