Security Officer

Mandarin Oriental Muscat is looking for a
Security Officer
to join our
Security
team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position
Under the general guidance and supervision of the Director of Security, the security officer is responsible for securing and protection of property, guests, and colleagues, ensuring that safety and security procedures are followed.

Responsibilities

• Reports on all incidents, raises them to the immediate supervisor and follow through until such time as they are handed over
• Monitors and manages the entrance onto the property of all personnel and restricts access to those unauthorized to do so and reports any such attempted breaches
• Monitors, manages, and controls access of all vehicles onto the property and restricts and reports any attempted breaches by unauthorized vehicles
• The issuing and collection of all keys
• The issuing and collection of Security passes and ensures the safekeeping of any identification retained from as deposits
• Complete visitors/contractors' logbooks
• Verify and file Property Removal Authorization
• Controls access and egress into any specific areas identified at sensitive duty posts
• Monitor for and divert any unregistered guests to reception
• Together with relevant front office colleagues monitors and controls traffic movement within the property
• Control unauthorized parking to ensure parking only in designated areas
• All related registers and logbooks are maintained
• All reports are completed in GSIICS and are updated as and when required
• Crowd Control measures are adopted wherever required
• Manage and execute responsibilities within GSOM
• To be proactive always and report any incidents either actual or suspicious to the relevant supervisor
• To act upon any information received or incident witnessed to ensure the safety and security of all parties is maintained and the protection of the asset is not compromised
• Have a full understanding of the departmental policies and procedures and be knowledgeable with all updates and revisions as published
• Conduct full Security and fire, life safety patrols of the property as directed and record and report all defects and irregularities through the correct channels
• Ensure all lost and found property is handed in for recording and storage in a timely manner
• Ensure that pending duties with related information are handed over to the Supervisor at the end of each shift
• Be aware of and enforce all policies related to the specific posting where the officer is working (EG policy on contractor access)
• Escalate incidents to the appropriate person or department as the situation requires
• Patrolling should be conducted at every post
• Performs other duties as assigned by Director of Security
• To carry out any other reasonable duties as required by ExCom or the Director of Security

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.