Manager – Maintenance Program, Reliability and MEL

Role Objectives:

Responsible for developing, managing, and controlling the Aircraft Maintenance Schedule (AMS), monitoring the Technical Reliability of the fleet, and ensuring the development and continuous review of the Minimum Equipment List (MEL). Ensuring compliance with regulatory requirements, Manufacturer requirements, company requirements and supports the safe, cost-effective, and reliable operation of the airline's fleet.

Duties & Responsibilities:

• Develop, control, and continuously review the Aircraft Maintenance Schedule (AMS) for each aircraft type operated.

• Incorporate manufacturer recommendations, regulatory requirements (e.g. CAA Oman, EASA, FAA), and operational experience into the AMS.

• Coordinate with the CAA Oman for AMS approval and revisions.

• Manage the escalation/de-escalation process in accordance with reliability data and procedures.

• Ensure the evaluated Airworthiness Directives (ADs), Service Bulletins (SBs), and other OEM data by Development Engineering trades are included in the AMS updates.

• Develop and manage the reliability monitoring program in accordance with regulatory standards and company procedures.

• Monitor fleet reliability trends including delays, defects, removal rates, and unscheduled events.

• Ensure reliability reports are prepared on timely manner as required by the authority of management.

• Conduct and lead quarterly reliability review meetings with stakeholders (Maintenance, Engineering, Quality, flight Operations and Local Regulatory).

• Recommend corrective actions or AMS revisions based on reliability data analysis.

• Ensure reliability data is correctly collected, analysed, and reported using appropriate software and KPIs.

• Develop, manage, and revise MEL documents in line with the Master MEL (MMEL), DDG, regulatory guidance, and operational needs.

• Review and verify proposed MEL amendments for completeness and revisions are as agreed during the MEL Committee Meeting prior to submission to national authority for approval.

• Coordinate MEL approval process with the local regulatory authority.

• Support operational departments with MEL interpretation and dispatch issues.

• Amend the company documentation such as CAME, EPMs, and related manuals whenever necessary.

• Ensure compliance with EASA/FAA/CAA Oman/IOSA and other applicable airworthiness regulations.

• Maintain documentation and records required for audits by regulatory authorities, IOSA, lessors, and internal QA.

• Support audits, inspections, investigations and implement corrective actions where necessary.

• Lead and mentor a team of engineers within the Maintenance Program, MEL, and Reliability functions.

• Interface with Maintenance Planning, Quality Assurance, Development Engineering, and Maintenance departments to ensure alignment.

• Liaise with OEMs and external service providers (e.g., reliability data processors, MEL service partners).

• Efficiently and effectively plan, organize, co-ordinate and control resources allocated to the section to achieve high quality technical standards acceptable to the Company and Regulatory Authority.

• Contribute to the yearly budget preparation for the department.

• Ensure that the training requirements are for the staff are fulfilled as per the regulatory.

• Carry out any other task as and when directed by FH-DE.

• Perform any other related tasks as assigned by the Management.

Education & Experience:

• Bachelor's degree in any Engineering field with 8 years of experience preferable in Development Engineering.

• OR ICAO Type II license with minimum of 10 years of relevant experience preferable in Development Engineering.

• Minimum 3 years in Supervisory experience is mandatory.

• For Non-Omani: Relevant experience should be in Aircraft Maintenance Program, Reliability Program and MEL Publication.

Professional Knowledge, Certification Or Memberships:

• Proven expertise in aircraft maintenance program, reliability program, and MEL amendment and development.

• Attended the necessary trainings related to Maintenance Program, Reliability Program, and MEL publication

Special Requirements:

• AMOS expertise regarding Maintenance Program and Reliability.