Sales Associate

1 day ago

Muscat, Muscat, Oman Al Boom Marine Full time 20,000 - 30,000 per year

Customer Focus

  • Responsible for greeting and meeting all customers promptly and politely as they enter the store.
  • Provide customer satisfaction by delivering exceptional customer service.
  • Guide customers throughout the store or to specific areas the customer requests
  • Develop a clear understanding of all departments, products, make, and features and after sales service
  • Effectively deal with customer queries and complaints.
  • Follow procedures for dealing with specific customer orders.
  • Ensure confidentiality with respect to Al Boom Marine retail/store sales.

Store Merchandise/Merchandising

  • Maintain a detailed knowledge of the merchandise/products stocked in the store
  • Ensure promotions and fast selling lines are featured in the store.
  • Provide information about customers (likes, dislikes and opinions to the line manager.
  • Ensure effective stock replenishment to the store and continuous stock availability, ongoing recovery & maintenance in the store.

Shop Keeping and Store Standards

  • Maximize and contribute to sales within the store through exceptional customer service and retail experience
  • Ensure all stock is laid out and displayed according to standard layout norm ( product placement, folded arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise.
  • Ensure all product are price tagged, $ price is covered and bar-coded before displayed.
  • Ensure correct ratio of stock on shelves and assist in accurate stock counts as per store requirements.
  • Ensure all stock administration (stock counts, STS, dispatch and delivers) are recorded on the system in time
  • Ensure awareness and vigilance at all times of security in the store without any negligence.

Job Type: Full-time

Experience:

  • Retail Sales: 2 years (Preferred)

Language:

  • Arabic (Preferred)

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