Process Reengineering Senior Manager

منذ 18 ساعات

as sudiyah, al buraymi governorate, عُمان SAB دوام كامل

Title: Process Reengineering Senior Manager

Department: Chief Operating Office

Location: Riyadh

Core Responsibilities

  • Conduct the current state assessment of existing end-to-end processes to identify inefficiencies, pain points, bottlenecks, duplication, and control gaps.
  • Conduct process walkthroughs, stakeholder interviews, workshops, and analysis activities to understand operational realities.
  • Analyze process performance and root causes to identify opportunities for simplification, standardization, and automation.
  • Document findings and translate them into structured improvement opportunities.
  • Design target-state processes that improve efficiency, quality, control effectiveness, and user experience.
  • Develop process flows, future-state journeys, and identify the automation opportunities.
  • Ensure redesigned processes are practical, scalable, and aligned with policy, compliance, and operational requirements.
  • Support the definition of business rules, control points, service levels, and handoff mechanisms within target-state designs.
  • Work closely with technical teams to translate business process requirements into implementable automation and system-related solutions.
  • Support requirements clarification, process logic articulation, and test scenarios preparation activities.
  • Contribute to deployment support, issue resolution, and transition into business-as-usual operations.
  • Work collaboratively with squad leads, business SMEs, documentation specialists, and technical resources across assigned initiatives.
  • Support workshops and review sessions with stakeholders to validate findings, designs, and implementation approaches.
  • Help ensure that initiative deliverables are completed in line with agreed timelines, standards, and quality expectations.
  • Contribute to issue identification, risk mitigation, and continuous improvement throughout project delivery.
  • Promote structured, value-driven, and end-to-end thinking in all assigned work.
  • Ensure process redesign outputs are documented clearly and in a way that supports implementation and sustainability
  • Contribute to the continuous enhancement of process redesign practices, tools, and lessons learned within the CoE

Qualifications and Requirements

  • Bachelor’s degree, Industrial Engineering, Business Administration, Operations Management, Information Systems, or related field.
  • Preferred Certification: Lean Six Sigma Green Belt.
  • Strong knowledge of business process reengineering, process mapping, root cause analysis, and improvement methodologies.
  • Good understanding of automation enablement and the translation of business requirements into implementation-ready solutions.
  • Ability to work across both business and technical aspects of transformation initiatives.
  • Strong analytical, structured thinking, and stakeholder engagement skills.