Human Capital Department Manager

Job Purpose

To lead and develop the Human Capital framework at Muscat Stock Exchange by overseeing the implementation of all workforce planning recruitment and selection performance management compensation and benefits payroll administration learning and development talent management and succession planning employee relations internal communication and employee experience functions The role ensures the availability of the talent and capabilities required to achieve the Exchange s strategic objectives and business continuity The position also aims to foster a positive fair inclusive and engaging work environment promote a culture of performance accountability and continuous learning ensure the efficient and transparent implementation of Human Capital policies and procedures and maintain compliance with the Omani Labour Law and all applicable regulations legislation and governance requirements.

Duties and Responsibilities

1. Oversee all Human Capital operations related to workforce planning recruitment and selection performance management compensation and benefits payroll learning and development talent management and succession planning employee relations and internal communication
2. Supervise the attraction and selection of qualified candidates based on organizational workforce requirements through structured and professional assessment and interview processes
3. Oversee recruitment procedures probationary periods onboarding programs training and support for newly hired employees
4. Supervise compensation and benefits programs and develop initiatives that enhance employee satisfaction and improve performance
5. Oversee the performance management framework and key performance indicators KPIs for all organizational departments and Exchange employees
6. Develop and implement succession planning programs for leadership and critical positions to ensure business continuity
7. Identify develop and retain high-potential talent to build a high-performing workforce
8. Utilize data analytics and workforce insights to support Human Capital decision-making and improve HR practices
9. Ensure full compliance with Labour Law Oman Investment Authority policies and all applicable laws and regulations
10. Promote a positive and inclusive work environment ensuring fairness equal opportunity diversity and inclusion
11. Develop maintain and periodically update Human Capital policies in alignment with corporate values legislation and best practices
12. Oversee payroll rewards and benefits administration and ensure timely processing
13. Maintain payroll records ensure the accuracy of statutory deductions and manage deductions related to the Social Protection Fund
14. Oversee employee records management and the implementation of internal communications official circulars and corporate announcements
15. Supervise attendance management leave administration and working time records in accordance with approved policies
16. Address employee inquiries and direct them to appropriate resources or departments
17. Oversee internal communication initiatives and support organizational culture and employee engagement programs
18. Conduct periodic performance evaluations and provide constructive feedback to employees
19. Identify training and development needs and organize appropriate learning and development initiatives
20. Address performance deficiencies and implement corrective actions when required
21. Recognize outstanding performance and contribute to incentive and reward programs
22. Conduct employee satisfaction surveys and listening sessions to monitor workplace climate and address feedback
23. Promote a culture of open communication employee engagement mental well-being and motivation
24. Manage employee grievances complaints and workplace disputes through fair confidential and transparent processes
25. Conduct internal investigations related to employee relations matters and behavioral misconduct
26. Ensure disciplinary actions are implemented in accordance with approved policies and Labour Law requirements
27. Maintain confidentiality and protect employee rights throughout grievance and disciplinary procedures
28. Oversee employee travel services including visa and residency-related processes when required
29. Prepare the annual Human Capital Department budget and monitor its implementation in accordance with approved procedures
30. Ensure continuous compliance with all legal and regulatory requirements related to Human Capital management
31. Escalate Human Capital-related risks and incidents to the Risk and Compliance Department and recommend corrective actions
32. Submit required reports and data to the Oman Investment Authority and regulatory authorities within established deadlines
33. Respond to internal and external audit requir