Sales Executive
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About the role
We’re looking for a Sales Executive to drive revenue across all of Serb’s business lines and turn our sales strategy into day-to-day execution. You’ll work with every department, including product, operations, marketing, customer service and finance. You’ll find opportunities, close deals and build long-term relationships with drone pilots, operators, companies and government entities.
Key responsibilities
Sales strategy and planning
• Implement the company’s sales strategy through monthly and quarterly action plans
• Set and track sales targets per product line and department
• Analyse market trends, competitors and customer needs, and recommend pricing and offer adjustments
• Prepare sales forecasts and performance reports for management Cross-department sales
• Sell across Serb’s offerings: AirPass pilot licensing, AirPortal operator approvals and permits, UTM services, Shihab drone detection, and Serb Experience training
• Coordinate with internal teams to align sales with delivery and campaigns
• Identify cross-selling and upselling opportunities
• Pass customer feedback to internal teams to improve products and services Business development and account management
• Generate and qualify leads from government, corporate, retail and individual customers
• Prepare presentations, proposals and quotations, and negotiate commercial terms
• Manage the full sales cycle from first contact to signed agreement and payment
• Build long-term relationships with key accounts and drive renewals Sales operations
• Keep the CRM (Zoho) accurate and up to date
• Follow up on invoicing and collections with finance
• Represent Serb at events, exhibitions and partner meetings Requirements
• Bachelor’s degree in Business Administration, Marketing, Sales Management or a related business field
• At least 2 years of real sales experience with a proven record of meeting targets
• Experience managing the full sales cycle, including negotiation and closing
• Fluency in Arabic and English
• Valid Omani driving licence Preferred
• B2B or B2G sales experience in technology, aviation, telecom or services
• CRM experience (Zoho preferred)
• Knowledge of the Omani government and corporate sectors
• Interest in drones, aviation or emerging technology Skills
• Strong negotiation, persuasion and closing skills
• Excellent communication and presentation skills
• Ability to coordinate across departments and stakeholders
• Strategic thinking with strong execution
• Analytical and reporting skills
• Self-motivated and target-driven
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