Export Manager

Key Responsibilities
1. Export Strategy & Sales Growth
- Develop, implement and execute the export sales strategy aligned with company targets.
- Identify new international markets and opportunities for shoe products.
- Set and monitor sales targets, forecasts, budgets and performance metrics.
- Prepare export sales reports and analyze trends for decision-making. 2. Customer & Distributor Management
- Build and maintain strong relationships with international distributors, agents, retailers, and key clients.
- Negotiate contracts, pricing, payment terms and trade agreements.
- Coordinate product presentations, samples, price lists, and catalogues.
- Resolve client issues and ensure customer satisfaction. 3. Market Research & Product Positioning
- Conduct market research to monitor trends, competitor activity and consumer preferences in target markets.
- Recommend product assortment, pricing strategies and promotional activities based on market insights.
- Provide feedback to design and production teams to adapt products for international demand. 4. Logistics & Supply Chain Coordination
- Oversee export order processing, shipment planning and delivery schedules.
- Coordinate with production, quality control, warehouse and logistics teams to ensure timely delivery.
- Liaise with freight forwarders, customs brokers and shipping partners.
- Track shipments and resolve logistics or documentation issues. 5. Compliance & Documentation
- Ensure compliance with export regulations, international trade laws, customs requirements, and product certification standards.
- Prepare and review export documentation including invoices, packing lists, bills of lading, certificates of origin, insurance, and letters of credit.
- Keep updated on changes in trade compliance requirements. 6. Marketing & Trade Development
- Plan and participate in international trade shows, exhibitions, and business missions.
- Develop export marketing materials, presentations and proposals.
- Collaborate with marketing team for digital export promotion campaigns. 7. Reporting & Administration
- Provide weekly/monthly reports on export operations, pipeline status, and issues.
- Maintain accurate customer and shipment records in CRM ERP systems.
- Monitor credit and collections for export accounts. ## Desired Candidate Profile Skills & Competencies
- Strong negotiation, communication and interpersonal skills.
- Strategic thinking with a results-driven mindset.
- Knowledge of international trade practices, INCOTERMS, export documentation and compliance.
- Familiarity with shoe manufacturing, product categories and market trends preferred.
- Excellent problem-solving and decision-making abilities.
- Ability to work under pressure and meet sales targets.
- Proficiency in MS Office; Odoo/CRM system experience is a plus.
- Multilingual abilities or proficiency in English and key export market languages will be an advantage. Education & Experience
- Bachelor’s degree in Business Administration, International Trade, Marketing, Supply Chain, or related field.
- 5+ years of export sales (managerial experience), preferably in the footwear industry, or related manufactured goods.
- Proven track record of managing international accounts and achieving export sales targets.
- Experience with freight, customs, and export compliance is desirable.