Barista

4 weeks ago

Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time
Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position

The Bartender is to perform proactive, interactive and reactive allowing each member of our guests completely satisfies during their meal and bar experience.

Responsibilities:
  1. General:
  2. Understand and comply with all corporate and hotel policies and standard operating procedures.
  3. Comply with MOHG Code of Conduct and ensure all business activities meet legal requirements.
  4. Support all learning and development activities.
  5. Safeguard stored information and not divulge personal data unless authorized.
  6. Adhere to hotel policies regarding internet use and personal conduct.
  7. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
  8. Ensure compliance with the MOHG Social Media Policy.
  9. Maintain a zero tolerance towards harassment or discrimination.
  10. Carry out any additional duties requested by management related to hotel operations.
  1. Departmental:
  2. Support the company's philosophy and culture to ensure Guest Satisfaction.
  3. Lead and communicate with colleagues during bar operations.
  4. Follow the production sequence of all beverage products and bar service.
  5. Achieve service and product delivery standards with high client care.
  6. Set up and operate a bar station/section.
  7. Provide services for guests, including order taking and promoting offerings.
  8. Recommend and prepare wine and cocktail choices for guests.
  9. Coordinate the service of food and beverage efficiently.
  10. Report and follow up on maintenance issues affecting service delivery.
  11. Respond proactively to guest queries with effective communication.
  12. Perform all duties related to restaurant opening/closing checklists.
  13. Conduct daily, weekly, and monthly inventory.
  14. Manage cash float and cashiering duties.
  15. Maintain and order all store requisitions and stock rotation.
  1. Health & Safety:
  2. Comply with safe working practices as per FLHSS.
  3. Adhere to local Food Hygiene Standards.
  4. Wear appropriate protective clothing as recommended by the Hotel.
  5. Report defects in building, plant, or equipment according to hotel procedures.
  6. Report any accidents to colleagues, guests, or visitors as per hotel procedures.
  7. Attend all statutory fire training and abide by fire, health & safety rules.

Mandarin Oriental reserves the right to add, delete, change or modify the job duties and responsibilities described in this Job Description at the company's discretion, at any time with appropriate notice.

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