Senior Service Technician

4 weeks ago

Muscat, Muscat, Oman Zoomlion Full time

Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipment.

Carry out periodic maintenance of the heavy equipment machinery like mobile crane / tower crane, etc.

Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance.

Provide technical support to customers and maintain amicable client relations.

Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures.

Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service.

Central warehouse order processing management.

Spare parts inventory management and organization of overstock planning.

Follow on regular distribution order plan once issued.

Regional spare parts sales and payment management.

Training and guidance for the service system.

Collection and inspection of service data.

Inventory vehicle management with new machine receiving inspection.

Spare parts organization, shipping, quality assurance, used spare parts management.

Other Requirements:

Graduate or a relevant college diploma holder (preferably in Automotive).

Experience: 1 to 3 years in the same industry.

Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Mobile Crane/Tower Crane and Concrete) industry will be preferred, familiarity with the local region.

Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.

Arabic Language (Added Advantage).

Local Omanis (Highly Preferred).

Oman Driving License (Required).

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Other
  • Machinery Manufacturing
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