Fraud Prevention Officer

22 hours ago


Muscat, Muscat, Oman Thawani Pay Full time

Are you detail-oriented, analytical, and passionate about protecting customers and systems from financial crime? Thawani Pay is hiring a Fraud Prevention Officer to lead efforts in detecting and preventing fraudulent activities, managing AML/KYC compliance, and handling chargeback disputes.

This is a critical role within our Compliance & Risk team, where your work will help safeguard our operations and maintain the trust of our users and partners.


• Monitor transactions to detect suspicious or fraudulent activity


• Investigate and respond to fraud cases swiftly and effectively


• Refine fraud detection systems and recommend preventive controls


• Work with tech teams to enhance real-time monitoring and alerts


• Conduct KYC and due diligence during customer onboarding


• Ensure compliance with Omani regulatory requirements and FATF guidelines


• Prepare Suspicious Transaction Reports (STRs) as needed


• Maintain accurate compliance documentation and audit trails


• Handle chargeback disputes in coordination with banks and partners


• Ensure timely submission and resolution of chargeback cases


• Analyze trends and develop preventive strategies to reduce chargebacks


• Bachelor's degree in Finance, Business, Law, or a related field


• 2–5 years of experience in fraud detection, compliance, or risk (preferably in fintech or banking)


• Strong knowledge of AML laws, KYC best practices, and card scheme rules


• Excellent analytical, problem-solving, and documentation skills


• High integrity, attention to detail, and ability to handle sensitive information


• Certifications like CFE, CAMS, or relevant fraud/AML qualifications are a plus


• Fluency in English (Arabic is an advantage)

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