Manager, Services Sector

6 days ago

Muscat, Muscat, Oman Omantel Full time
Role Purpose

Leading and managing the sales function for the Services sector. The primary purpose of this role is to develop and execute a comprehensive sector sales strategy by hunting for new sales and revenue opportunities, farming existing accounts for revenue growth, and cultivating strong multi-level account connections and stakeholder management for customer retention.

Position Information

Title: Manager, Services Sector

  • Unit: Business
  • Division: Business Sales
  • Location: HQ
  • Grade: L3
  • Line Manager:
  • Direct reports:
  • Minimum role requirements:
  • Qualification: Bachelor's degree relevant.
  • Experience: Internal Applicants: 4 years of experience; External Candidates: 6 years of experience
Key Accountabilities
  • Sales Strategy: Develop and execute a comprehensive sales strategy for the Services sector, aligning with enterprise business goals and objectives.
  • Customer Engagement: Build and maintain strong relationships with customers and stakeholders in the Services sector, understanding their needs and pain points, and delivering customized solutions.
  • Business Development: Identify and pursue new business opportunities in the Services sector, leveraging market insights and industry knowledge to build a strong pipeline of prospects.
  • Revenue Growth: Drive revenue growth for the Services sector through disciplined sales cadence to achieve sales targets and KPIs.
  • Cross-functional Collaboration: Work closely with Marketing, CEX, ICT, and Group Subsidiaries to ensure products and services meet the needs of the Services sector and deliver maximum customer value.
  • Market Intelligence: Monitor and analyze market trends, competitor activities, and customer feedback to inform sales strategy and tactical plans.
  • Budget Management: Manage the sales and revenue budget for the Services sector, ensuring effective resource allocation for maximum impact and ROI.
  • Reporting and Analytics: Develop and maintain accurate sales reports and analytics to track performance, identify areas for improvement, and support informed decision-making.
  • Strategic Direction and Innovation: Provide strategic guidance to the team to achieve sales goals. Collaborate with leadership to identify gaps and prioritize efforts for revenue acceleration.
Key Competencies Leadership
  • Assertiveness and Conflict Resolution
  • Fostering Learning and Development
  • Inspiring and Leading Others
  • Leading Change and Cultivating Innovation
  • Visioning and Alignment
Behavioral
  • Drives Achievements
  • Ethics & Compliance
Technical
  • Sales Analytics and Reporting
  • Sales Forecasting and Planning
  • Presentation and Communication
  • Contract Management and Negotiation
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