IT Infrastructure Specialist

2 weeks ago

Muscat, Muscat, Oman Prysmian Full time

As part of the IT team of OCI, to lead and provide helpdesk support to the staff within the organization including user requirements and management user support.

Key Deliverables

  • Undertake internal troubleshooting of all IS issues relating to hardware and software.
  • Supervise the helpdesk and respond to IS support requests/tickets assigned in a timely manner to ensure minimum disruption.
  • Gain necessary IS skills to support the latest hardware and software technology products.
  • Provide Hardware/ Software/ management support.
  • Maintain IS inventory both software and hardware.
  • Perform preventive maintenance on a regular basis.
  • Liaise with suppliers and external support companies as required for support and procurement.
  • You will be responsible for uptime of infrastructure services and their routine monitoring, updating and trouble shooting. (servers, firewall and DR).
  • Provide user support for internet, Wi-Fi requests for all management users and at the helpdesk.
  • You will be responsible for setting-up/modification of e-mail accounts for users.
  • Ensure timely troubleshooting and handling of all MES related issues in barcode printers and MES Industrial PC including security of the same.
  • Assist for all IS related enquiries and follow-ups for the management of OCI.
  • You will be Responsible for configuring OCI owned smart phones and tablets.
  • Handle issues related to PABX hardware and software.
  • Responsible for co-ordination for the Annual Maintenance of PCs, plotters, UPS and Data Centre.
  • Responsible for update and maintenance of time management servers and hardware including security.
  • Manage all related support, warranty and outsourced contract.
  • Responsible for providing branch office support including users and connectivity.
  • Implement continuous improvement initiatives to enhance efficiency of processes and reduction of costs.
  • Patch management: push patches and new version of software from the patch server.
  • Perform preventive maintenance on a regular basis.
  • Responsible for print solution and contract management.
  • Responsible to assist the head of the department in formulating the annual budget of the specialized area including user requirements and server related cost inputs.
  • Ensure the limits approved in the annual budget are maintained and adhered to.
  • Responsible for cloud email services and related contracts.
  • Act as second level point of escalation for all IS related queries/ requests including the for the CCTV system.
  • Responsible for setting up the IS infrastructure including management of the same at the conference and board rooms at OCI.
  • Information Security Knowledge – ISO 27001 Framework, NIST, GRC.
  • Cybersecurity – VAPT, Cyber Hygiene.
  • Cloud Computing – Azure, AWS.
Qualifications
  • Graduate in Computer Science/ Information Technology.
  • IT certification preferred (Azure, MCSE, CCNA).
Skills/Knowledge
  • Excellent communication skills with business users.
  • Ability to perform root cause analysis.
  • Knowledge of server and network security systems, applications, procedures, and techniques.
  • Excellent communication skills in English.
  • Relationship management skills.
  • Ability to take timely actions and decisions.
  • Knowledge of ERP.
  • Excellent contractor management skills.
  • Excellent coordination between internal and external teams.
  • Ability to prioritize tasks.
  • Excellent leadership and project management skills.
Experience
  • 6-8 years of experience of similar work in related industries.
Business Understanding
  • Good understanding of the overall IS operations is essential.
  • Understanding of the organizational structure is mandatory.
  • Knowledge about standard practices in manufacturing business including general policies and procedures.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

#J-18808-Ljbffr

  • Network and security infrastructure Specialist

    3 weeks ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    We have an urgent requirement for a Network and Security Infrastructure Specialist with strong experience in multi-data center environments for our banking client in Oman.Experience: 6+ yearsLocation: OmanCertifications: CCNA, CCNP, Fortinet NSE, CISSP, or similar are highly preferred.Requirements:Strong network and security infrastructure management in...

  • IT Infrastructure Specialist

    2 weeks ago

    Muscat, Muscat, Oman بنك مسقط Full time

    Job Title: IT Infrastructure SpecialistAbout the Role:We are seeking an experienced IT Infrastructure Specialist to join our team at بنك مسقط. As a key member of our IT department, you will be responsible for the planning, implementation, and maintenance of our IT infrastructure, ensuring the reliability, security, and efficiency of our services.Your...

  • Network Infrastructure Manager

    6 days ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    **About the Role**TAT IT Technologies is seeking a seasoned Network Specialist to join our IT team.The successful candidate will be responsible for the design, implementation, and maintenance of our network infrastructure, ensuring it meets the highest standards of security, reliability, and performance.This role requires extensive experience with routing...

  • Computing Infrastructure Specialist

    7 days ago

    Muscat, Muscat, Oman Petroleum Development Oman Full time

    Computing Infrastructure SpecialistPetroleum Development Oman is seeking a highly skilled Computing Infrastructure Specialist to join our team. The successful candidate will be responsible for identifying security issues in the design and implementation of process control networks (PCN) and SCADA applications.The ideal candidate will have a strong...

  • Network Infrastructure Specialist

    1 day ago

    Muscat, Muscat, Oman Netaq Tech Full time

    We are seeking an experienced Network Infrastructure Specialist to join our team at Netaq Tech, a leading IT company based in Muscat.The successful candidate will have a strong background in network infrastructure, excellent communication skills, and a keen eye for detail.Key Responsibilities:Network Installation and Configuration: Install, configure, and...

  • Marine Infrastructure Specialist

    4 days ago

    Muscat, Muscat, Oman WSP in the Middle East Full time

    Welcome to WSP in the Middle East! We are currently seeking a Marine Infrastructure Specialist to join our team in Sohar, Oman. In this role, you will be responsible for conducting site inspections and supervision of shoreline protection works, including revetments, rock armoring, seawalls, and geotextile installations.About the Role:Supervise and inspect...

  • Regulatory Infrastructure Specialist

    3 days ago

    Muscat, Muscat, Oman NTU International AS Full time

    We are seeking a highly qualified Regulatory Infrastructure Specialist to join our team.As part of the EU-funded project, you will contribute to strengthening Egypt's nuclear safety and radioprotection regulatory infrastructure.Your key responsibilities will include:Providing expertise in nuclear safety analysis;Collaborating with the ENRRA to enhance their...

  • Electrical Infrastructure Specialist

    18 hours ago

    Muscat, Muscat, Oman John Wood Group PLC Full time

    We are recruiting for an Electrical Infrastructure Specialist to join our Projects team.In this role, you will be responsible for designing and developing electrical infrastructure for various projects.You will work closely with the project team to ensure timely completion and adherence to quality standards.About Our OrganizationJohn Wood Group PLC is a...

  • Pre-Opening Infrastructure Specialist

    6 days ago

    Muscat, Muscat, Oman Tivoli Hotels & Resorts Full time

    About the JobThe Pre-Opening Infrastructure Specialist will be responsible for ensuring the smooth establishment of the hotel's technical infrastructure during the pre-opening phase.Key ResponsibilitiesOversee the setup, installation, and commissioning of all hotel systems and technical infrastructure.Ensure that all engineering works are completed according...

  • Highway Infrastructure Specialist

    1 week ago

    Muscat, Muscat, Oman QS Quest Full time

    QS Quest is seeking a Highway Infrastructure Specialist to manage the construction of three bridges in Oman. The successful candidate will oversee the entire project lifecycle, from planning to completion.The ideal candidate will have a strong background in civil engineering and at least eight years of commercial experience. A master's degree is required,...

  • Cloud Infrastructure Specialist

    1 week ago

    Muscat, Muscat, Oman Ghobash Group Full time

    About CNSCNS is a leading technology company in the middle-east with over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT Integrator & our expertise lies in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud,...

  • IT Network Security Specialist

    6 days ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    **Job Overview**TAT IT Technologies seeks an experienced Network and Security Infrastructure Specialist to join our dynamic team.The ideal candidate will have a strong background in network design, implementation, and management, with expertise in multi-data center environments and Fortinet technologies.We are looking for a highly skilled professional who...

  • Civil and Marine Infrastructure Specialist

    2 days ago

    Muscat, Muscat, Oman WSP Global Inc. Full time

    We are WSP Global Inc., a global leader in engineering professional services, driven by a passion for innovation and excellence.About the JobThis is an exciting opportunity for an Omani National to join our maritime project team in Oman as a Civil and Marine Infrastructure Specialist. The successful candidate will have the chance to gain valuable experience...

  • Senior IT Infrastructure Administrator

    2 weeks ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    About the RoleTAT IT Technologies is looking for an experienced Dynatrace Technical Administrator to join our team. As a key member of our infrastructure team, you will be responsible for designing and implementing a robust monitoring solution using Dynatrace.Responsibilities:Design and implement a comprehensive monitoring solution using Dynatrace SaaS with...

  • Cybersecurity Expert for Banking

    6 days ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    **Position Summary**TAT IT Technologies is hiring a Network and Security Infrastructure Specialist to lead the design, implementation, and maintenance of our network infrastructure.The ideal candidate will have a strong background in network design, implementation, and management, with expertise in multi-data center environments and Fortinet...

  • Infrastructure Development Specialist

    1 week ago

    Muscat, Muscat, Oman Omantel Full time

    Job Title: Infrastructure Development SpecialistCompany Overview: Omantel is the pioneer of total communications solutions in the Sultanate of Oman, offering the widest choice of state-of-the-art services with the broadest network coverage.Job Description:Responsible for planning, designing, and supervising different types of structures, such as buildings,...

  • IT Infrastructure Specialist Role

    2 weeks ago

    Muscat, Muscat, Oman Prysmian Full time

    Company Overview">Prysmian is a leading global player in the energy and telecom cable industry, providing high-quality cables and connectivity solutions for various applications.We are committed to delivering innovative products and services that meet our customers' needs and expectations.About the Job">We are seeking an experienced IT Infrastructure...

  • Senior Network Architect

    6 days ago

    Muscat, Muscat, Oman TAT IT Technolgies Full time

    **Job Description**TAT IT Technologies is seeking a highly skilled Network Specialist to join our team.The successful candidate will be responsible for the design, implementation, and maintenance of our network infrastructure, ensuring it meets the highest standards of security, reliability, and performance.This role requires extensive experience with...

  • Infrastructure Development Specialist

    7 days ago

    Muscat, Muscat, Oman Candidzone Qatar Full time

    We are seeking a highly skilled Planning Engineer for our client in Oman. The ideal candidate will have 5 years of experience in water and sewage pipeline infrastructure projects, including the development of water pipeline networks, sewer line networks, groundwater reservoirs, elevated tanks/reservoirs, and ancillary infrastructure-related buildings...

  • Technology Infrastructure Lead

    2 weeks ago

    Muscat, Muscat, Oman Secure Maximum Company Full time

    We are seeking a highly skilled and experienced IT professional to join our team as a network architecture specialist.Main Responsibilities:Design and develop comprehensive network architecture solutions, ensuring scalability, reliability, and security.Evaluate and select hardware and software components for network infrastructure.Collaborate with other IT...