Network Engineer

Main Responsibility: The Network-Security Solution Support will be responsible for maintaining the availability, reliability, and integrity of Core, Aggregation, Distribution, and Edge Networks.

This position is responsible for providing Solution Design, Implementation, administration expertise, and support of all aspects of the Core, Aggregation, Distribution, and Edge Network/Security products, including administration, operational management, and troubleshooting to ensure the efficient, stable, reliable, and secure operations of all business services.

The role will ensure the availability and reliability of the supported Network and Security infrastructure by analyzing and resolving problems to ensure non-interruptive services of systems, hardware, applications, and software, as well as monitoring and maintaining the overall performance of Network and Security infrastructure and services.

The role requires a strong background in the implementation, management, and support of Network and Security in a multi-vendor products infrastructure. In addition, the position will also provide Network and Security support for the Bank's Internal/External customer services, including management of Network and Security operations and maintenance, configuration management, installations, upgrades, and performance management.

Expert level of experience in design, implementation, and support of LAN, MAN, WLAN, and WAN Networks and SD WAN with Layer 2, Layer 3, and dynamic routing protocols.

The Network and Security Support will ensure the implementation of the agreed Network and Security architecture and standard configuration, security management, performance tuning, system hardening, as well as support various projects involving deployment or lifecycle management of the Network, Security, Application for the bank's business services.

Performing disaster recovery operations like failover and failback, monitoring network performance to determine if adjustments or tuning need to be made in network security infrastructure. Dependable and flexible when necessary raises for support or project implementation.

Actively participate and collaborate with other members for solution design or projects, and support.

Important skills such as problem-solving skills, analytical skills, reporting, planning, designing, and organizational skills are also required as part of this role.

• Implement, manage, support, administrate, and monitor network infrastructure consisting of Cisco Nexus & Catalyst based switches and routers in Campus/Branches/ATM/Production Data Center/Disaster Recovery Data Center.
• Plan, implement, support, and administrate OSPF, BGP routing protocol and Spanning tree protocols networks for Campus/Branches/ATM/Core/Production Data Center/Disaster Recovery Data Center.
• Plan, implement, and administrate Nexus Switches with Virtual Port Channel on Production Data Center/Disaster Recovery Data Center.
• Plan, implement, support, and administrate implementation IP SLA on managing the routing.
• Plan, implement, support, and administrate Cisco ISE 802.1x with posture validation for endpoint Network Admission Control.
• Provide first-level/second-level consultations and support to network/Field Engineers and System engineers & Testing Departments on IT issues.
• Continually work on achieving high performance in providing mission-critical support to Business Operations and services while complying with audit and security recommendations.
• Support offsite ATM locations Remote VPNs Firewall and IPS configured on Fortinet Devices including Data Center & Disaster recovery Data Center VPNs.
• Administer Network and Security Management Systems of Cisco DNAC, Cisco ISE, Cisco DCNM, Forti manager, Forti Analyzer, and SolarWinds NCM.
• Assist in the development and implementation of the disaster recovery processes and procedures for the network.
• Support day-to-day activities effectively so that all network infrastructure meets agreed levels of availability and quality.
• Support to ensure that all network/security projects are delivered on time and support projects pertaining to Business developments.
• Installation, support, and administration of DC/DR inter-site critical links, Branches, and Offsite ATM MPLS Links. Third-party MPLS/Leased lines for high availability in coordination with ISP.
• Network and Security remote support of international branches.
• Implementation of audit recommendations and ensure audit findings are closed on time.
• Ensure Network vulnerabilities are treated in line with the applied SLAs.
• Implementation of Security Baseline on Network and Security infrastructure Devices.
• Planning and support for shifting Network equipment & testing of the MPLS link after branch renovation or relocation of branch/Offsite ATM.
• Maintaining up-to-date documentation of the Network Infrastructure. Plan and implementation of projects and supporting other Departments Projects.
• Update and maintain the list of links accounts.
• Update and maintain the CMDB for network and security infrastructure.
• Monitoring Network and Security devices alerts and act to resolve them within the defined SLAs.
• Update patches, firmware, and operating systems of Cisco Catalyst, Cisco ISE, Cisco Nexus, Cisco DCNM, and Fortinet Products.
• Ensure compliance with corporate/security policies and governmental regulations, and support interaction with internal and external auditors, as needed.
• Provide support for various business and IT projects while ensuring adherence to the agreed project scope and timelines.
• Work closely with service providers and external parties to plan, implement, and administrate the network and security infrastructure projects.
• Execute the day-to-day operational activities for Network support in line with service delivery goals and the published SLAs.
• Maintain complete technical documentation of all Network and Security devices.
• Demonstrate capability in managing simultaneous projects, crisis situations, and successfully meeting deadlines.