Network Operations Center Engineer

1 week ago

Muscat, Muscat, Oman Smart Solutions Technologies - SST Full time
Helping businesses to find the talent they need

At SST, we are a leading provider of third-party IT technical support services. Our global and round-the-clock support ensures that businesses receive prompt and well-managed IT assistance whenever they need it.

Job Description for this opening:

L1 NOC Resources in the customers NOC in Muscat.

L1 to monitor alarms on the live network and will report into a L2 and/or L3 Nokia resource who will act as the shift/NOC manager

The L2/L3 will co-ordinate FLM and SPMS intervention

DWDM optical L1 NOC resources in Muscat

Should have OEM experience preferably on Nokia PSS 1830 optical hardware or/and other OEMs Ciena, infinera etc.

the customer technology deployed 1830 PSS 16II and Optical GMPLS and NMS is Wave suite NOC

Training to be provided by cutomer if required but ideally the resources will have experience with Nokia products

Department: Network Operations Center (NOC)

Shift: 24x7 Rotational

Role Overview:

The L1 NOC Engineer will monitor, troubleshoot, and perform basic operations support for Nokia DWDM (Dense Wavelength Division Multiplexing) networks. This role involves first-line fault detection, ticket creation, escalation to L2/L3 teams when necessary, and ensuring high network availability and performance.

Key Responsibilities:

Network Monitoring:

Monitor alarms, events, and performance KPIs on Nokia DWDM equipment via NMS (Network Management Systems) like Nokia 1350 OMS.

Use monitoring tools to detect faults and degradations proactively.

Fault Management:

Perform initial diagnosis of DWDM network issues.

Log, categorize, and prioritize incidents and requests in the ticketing system (e.g., ServiceNow, Remedy).

Provide first-line troubleshooting (remote checking, basic config validations, link status checks).

Escalation and Coordination:

Escalate complex faults to L2/L3 or Field teams following defined SLA timelines.

Coordinate with field engineers and vendors for fault rectification activities.

Maintenance and Support:

Assist in planned maintenance windows (PMWs) and provide support for scheduled upgrades or patching activities.

Validate post-maintenance network health.

Reporting:

Prepare and share shift-wise handover reports and fault summary reports.

Update technical documentation and operational procedures when necessary.

--------‐-------------------------------------------------------------------------

Technical Skills:

Understanding of DWDM technologies (wavelengths, amplifiers, ROADMs, OTN concepts).

Hands-on with Nokia DWDM platforms like 1830 PSS (Photonic Service Switch).

Basic knowledge of network management tools (Nokia 1350 OMS, NFM-T).

Familiarity with optical performance metrics like OSNR, BER, PMD, etc.

Basic TCP/IP, Ethernet, and IP networking knowledge.

Qualifications:

Bachelor's degree in Electronics, Telecommunications, or related field.

0–2 years of experience in NOC operations or optical network support. (preferably 12 months)

Nokia certifications (like NSP or 1830 PSS training) are a plus.

Soft Skills:

Strong communication and analytical skills.

Ability to work under pressure in a shift-based environment.

Problem-solving attitude and eagerness to learn.

#J-18808-Ljbffr

  • Network Operations Center Engineer

    1 day ago

    Muscat, Muscat, Oman Sharp Brains Limited Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Sharp BrainsCompany DescriptionSharp Brains, based in the UK, is a premier IT Services & Solutions Provider dedicated to meeting your business's unique needs with tailor-made solutions. We offer end-to-end IT solutions, on-demand and managed technical support, available 24/7 to...

  • Network Operations Center Engineer

    1 week ago

    Muscat, Muscat, Oman Smart Solutions Technologies Pty Full time

    Direct message the job poster from Smart Solutions Technologies - SSTHelping businesses to find the talent they needAt SST, we are a leading provider of third-party IT technical support services. Our global and round-the-clock support ensures that businesses receive prompt and well-managed IT assistance whenever they need it.Job Description for this...

  • IT Network Operations Specialist

    15 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    As a Network Operations Center (NOC) Engineer, you will play a crucial role in maintaining the reliability and performance of our network infrastructure. Your responsibilities will include monitoring and analyzing network systems, identifying and resolving issues, and providing expert-level technical support to our internal teams.

  • Network Infrastructure Specialist

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    Network Operations Center Engineer Job DescriptionThis is a full-time on-site role for a Network Operations Center (NOC) Engineer, located in Muscat. The NOC Engineer will be responsible for monitoring and maintaining network systems, conducting network administration tasks, troubleshooting issues, providing technical support, and ensuring network security.

  • Network Operations Specialist

    4 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job Title: Network Operations Center EngineerJob Description:The role of the L1 NOC Engineer involves monitoring, troubleshooting, and performing basic operations support for Nokia DWDM networks. This includes first-line fault detection, ticket creation, escalation to L2/L3 teams when necessary, and ensuring high network availability and performance.Key...

  • Freelance Data Center Engineer

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations to ensure optimal performance and reliability.

  • Network Engineer

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    We have an urgent requirement for a Network and Security Infrastructure Specialist with strong experience in multi-data center environments.Key Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Extensive experience in network design, implementation, and management.Proficiency with Fortinet technologies,...

  • Optical Network Maintenance Technician

    4 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Network Operations Center Engineer PositionJob Overview:This is an entry-level opportunity for an experienced engineer to join our team as a L1 NOC Engineer. The ideal candidate will have a solid understanding of optical networking principles, excellent communication skills, and the ability to work under pressure in a fast-paced environment.Key...

  • Data Center Support Specialist

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    The ideal candidate will have deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to high standards of service excellence.You will install, configure, and maintain servers,...

  • DWDM Network Support Engineer

    4 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Network Operations Center EngineerAbout the Role:This position requires a strong understanding of DWDM technologies, including wavelengths, amplifiers, ROADMs, and OTN concepts. The successful candidate will have hands-on experience with Nokia DWDM platforms like 1830 PSS and basic knowledge of network management tools.Responsibilities:Monitor and...