Product Executive

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

ACCOUNTABILITIES

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research:

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

• Establishing contact with new customers to inform them of our products, understanding their needs and how we can help them.
• Providing potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
• Following up with new customers after the demo session to negotiate contracts and packages.

Ensuring all details of the contract are compliant with our rules & regulations.

Marketing:

• Coordinating with the Marketing Department for any new materials that need to be developed.
• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their needs and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
• Assisting customers in answering all product-related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Operating Theatre (Dental Clinic):

• Attending dental implant surgery along with the doctors and nurses and assisting them with any issues they might be facing with the equipment.

Data Tracking:

• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

• Placing orders to the concerned purchase coordinator.
• Following up with the Procurement & Logistics team regarding sending the products and ensuring that they reach on time.

Invoicing:

• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them regarding collection/payment.

Delivery:

• Coordinate with the warehouse for timely deliveries.

Application:

• Conducting training sessions for customers.
• Assisting customers with the equipment that is being used.
• Solving any issues that they might be facing while using the equipment.

• Education: Bachelor's Degree
• Experience: 2+ years of experience in the Dental field (preferably within the Oman market) - experience with attending dental surgeries and dealing with dental implants and dental instruments.
• Job Specific Skills: Background in Dental treatments and techniques - Good MS Office Skills - Good communication skills & English Language – Good presentation skills.
• Additional details: Candidates should be based in Oman.

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