Night Auditor

Night Auditor

Hotel Brand: Crowne Plaza Hotels & Resorts

Location: Oman, Muscat

Hotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113

Job number: 142262

We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests, and taking reservations. The Night Auditor also reconciles all accounts, processes invoices, and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

1. Check in guests, answer phones, and take reservations
2. Respond to guest complaints, requests, and emergencies
3. Process invoices, post checks to vendors, and distribute employee checks
4. Reconcile accounts
5. Balance the cash drawer and log receipts
6. Investigate and resolve out-of-balance accounts
7. Keep accurate financial records and ledgers
8. Help prepare for forecasts and audits

1. Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
2. Experience with accounting and facilities management software
3. Excellent math skills
4. An eye for detail
5. Good problem-solving skills
6. Strong customer service skills
7. The ability to multitask
8. Strong written and verbal communication skills
9. Availability to work overnight
10. BSc in accounting, finance, or relevant field

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Who we are

Join Crowne Plaza one of the largest and best-loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure, or a blend of both. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.