HR Assistant

The HR Assistant plays a key role in supporting the Human Resources department by providing administrative assistance in employee relations, payroll, training, compliance, and staff file management. The role ensures smooth and efficient HR processes, contributing to a positive and compliant work environment within the hotel.

PRIMARY RESPONSIBILITIES:

Coordinate the onboarding process for new hires, including preparing necessary paperwork, conducting orientation, and ensuring a smooth transition into the hotel.

Maintain up-to-date and accurate employee records, including personal information, employment contracts, and training documents.

•Staff File Checking and Updating:

Regularly review and update employee files to ensure they are complete, accurate, and compliant with legal requirements. Maintain organized, easily accessible files.

•Payroll Assistance:

Assist with payroll processing by collecting and verifying employee work hours, calculating overtime, and ensuring timely submission.

•Employee Relations:

Serve as a point of contact for employee queries related to HR policies, benefits, and workplace concerns. Address and resolve employee issues in a timely and professional manner.

•Training Coordination: Assist in organizing training sessions for employees, track attendance, and ensure that all employees receive necessary certifications and development opportunities.

•Compliance and Reporting:

Ensure compliance with labor laws, health and safety regulations, and hotel policies. Assist in preparing and maintaining HR-related reports and documents.

Utilize HR software to input and update employee information, track attendance, and generate reports as required.

•Employee of the Month Program:

Receive nominations from all departments for the "Employee of the Month" award, facilitate the selection process, and issue certificates to the nominated employees.

•Update Organizational Structure:

Regularly update and maintain the hotel's organizational structure, ensuring all changes are accurately reflected in HR systems and documentation.

Provide administrative assistance to the HR team, including scheduling meetings, preparing HR-related correspondence, and maintaining HR files.

OTHERS

•Engage in continuous learning through your Individual Development Plan (IDP).

•Perform any other duties as may be assigned by your superior.

ACCOUNTABILITIES

•Represent the company and its values at all times. Recognize and reward employees to retain talent within the company.

COMPANY CULTURE

•Communicate and fully embrace the company's culture (our Vision, Mission, and Values). Lead by example and cascade these values to all subordinates.

CONFIDENTIALITY

•Ensure the confidentiality and secure storage of all intellectual property and databases, both in hard copy and electronic formats. Adhere to the company's Internet and Email policy. Ensure that hotel, customer, and staff information or transactions remain confidential during and after employment with the company.

JOB REQUIREMENT

1. Education: A high school diploma or equivalent is required. A degree or diploma in Human Resources or a related field is preferred.

2. Experience: Previous experience in an administrative role, preferably in HR, hospitality, or customer service industries.

3. Skills:

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with HR software and systems is a plus.
• Ability to maintain confidentiality and handle sensitive information with discretion.