
Solution Support Engineer
3 weeks ago
- Full-time
CNS (Computer Network Systems) is a technology company in the Middle East with over 30 years of successful achievements and long-term partnerships with diverse customers across the region.
We are an IT distributor specializing in Banking & Financial Services, Insurance, Technology Enablement, IT Outsourcing, Cybersecurity, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Blockchain.
We are part of the Ghobash Group of Companies, with CNS offices in Abu Dhabi, Dubai, Oman, and Kuwait, offering a comprehensive range of ICT system integration, consultancy, operations, managed services, and IT outsourcing.
CNS also operates state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications, providing end-to-end solutions to our customers and partners.
Job Requirements:- Install, build, and maintain the Vynamic View system, including monitoring, event configuration, jobs, rules, and message templates.
- Monitor event tuning, jobs, and rules.
- Manage remote BIOS and file distribution.
- Troubleshoot issues and analyze files.
- Design and review Vynamic View business rules, logic, and services, and identify gaps with Vynamic View functionality.
- Configure ATM Incident Management tool (VynamicView IM).
- Install, build, and maintain Vynamic Security Suite with server module.
- Create and maintain security policies.
- Hands-on experience with access protection, intrusion protection, and hard disk encryption.
- Analyze high-level escalations, perform investigations, and provide permanent solutions.
- Research and contribute to technical proposals.
- 3 to 5 years of relevant experience.
- Bachelor's degree in Engineering or Computer Science.
- Knowledge of MSSQL and Oracle databases.
- Operating system knowledge (Windows and Linux).
- Basic networking knowledge.
- Effective communication skills in English.
- Knowledge of SAP BI and other BI tools (e.g., Microsoft Power BI).
- Certifications in Vynamic View (Monitoring) and Vynamic Security Suite.
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