
Techno-Functional Business Analyst- BPM and digital solutions
3 weeks ago
Urgent requirement for Techno-Functional Business Analyst (Banking Domain) - solid technical background in BPM and digital solutions for our banking client in Oman.
- Strong Banking domain is MUST
- Technical experience of process automation, data integration on BPM and Digital Solution is THE MUST
- Strong experience in Business Process Management (BPM) and digital solutions is MUST
- Strong experience as IT Techno-Functional business Analyst in bank is MUST
- Collaborate with business stakeholders to understand and gather requirements, document business processes, and translate business needs into clear functional specifications.
- Conduct workshops, interviews, and meetings with stakeholders from various business units (e.g., retail banking, corporate banking, risk management, etc.).
- Analyze existing banking systems and processes to identify gaps, inefficiencies, and areas for improvement.
- Collaborate with technical teams (developers, architects, etc.) to design and propose innovative digital solutions that address business challenges and requirements.
- Define and document technical specifications, user stories, and use cases for BPM and digital solutions.
- Ensure alignment between business objectives and technical design to provide end-to-end solutions that meet the organization's needs.
- Lead the design, implementation, and optimization of BPM solutions that streamline business processes and enhance operational efficiency in the banking environment.
- Oversee the modeling, analysis, and optimization of workflows using BPM tools (e.g., Camunda, Pega, IBM BPM, etc.).
- Implement best practices in BPM to improve customer service, regulatory compliance, and operational performance.
- Evaluate new digital tools, platforms, and technologies to ensure continuous innovation and improvement of banking services.
- Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment throughout the project lifecycle.
- Provide regular project updates, reports, and presentations to senior management, highlighting key milestones, risks, and solutions.
- Ensure that user requirements are met, and any issues or changes in scope are addressed proactively.
- Oversee the functional testing of BPM solutions and digital applications to ensure they meet business needs and performance standards.
- Collaborate with QA teams to validate that business processes are effectively automated and integrated into digital platforms.
- Ensure that all digital solutions and BPM processes are compliant with relevant banking regulations, data protection laws, and internal policies.
- Assess and manage risks related to business processes, systems integration, and digital transformation projects.
- 7+ years of experience as a business analyst, with a focus on the banking domain.
- Strong experience in Business Process Management (BPM) and digital solutions.
- Proven track record of managing and delivering large-scale digital transformation projects in the banking sector.
- Expertise in BPM tools such as Camunda, Pega, IBM BPM, or equivalent.
- Strong understanding of digital banking technologies (e.g., mobile banking, online banking platforms, API integrations, cloud solutions).
- Associate
- Contract
- Research, Analyst, and Information Technology
- Industries: Technology, Information and Internet
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