Commercial Officer

1 day ago

Sohar, Al Batinah North, Oman Freezone Full time

Sohar, Sultanate of Oman | Posted on 05/22/2025

  • Major or specification: Business, Management, Marketing, and Related Support Services
  • Nationality: Omani
  • Country: Sultanate of Oman
About Us

SOHAR Port and Freezone is a deep-sea port and freezone in the Sultanate of Oman, managed by SOHAR Industrial Port Company (SIPC), a 50:50 joint venture between the Port of Rotterdam and the Sultanate of Oman.

Job Description
Business Development
  • Execute tasks related to company incorporation and application for permits, clearances, and licenses.
  • Provide guidance and support to customers.
  • Implement follow-up procedures to manage customer accounts.
  • Facilitate communication between customers and authorities.
  • Follow up with customers and authorities to ensure timely receipt of permits and licenses.
  • Respond promptly to customer requests, problems, and complaints.
  • Coordinate with the company PROs and contribute to the formulation and implementation of the Commercial Strategy.
  • Ensure alignment of company and OPAZ strategies within business plans.
Strategy Development and Implementation
  • Implement the Commercial Strategy in line with SIP Group's vision and objectives.
  • Share the strategy with other departments.
Regulatory Compliance and Investor Relations
  • Stay updated on relevant regulations and policies.
  • Communicate regulatory requirements to internal teams and customers.
  • Monitor legislative changes and advise management.
  • Collaborate with authorities and legal teams for compliance.
  • Guide investors and customers through regulatory processes.
People Management
  • Prepare and discuss performance contracts.
  • Participate in meetings and project teams.
  • Support team objectives and provide feedback.
Departmental Housekeeping and Extra Tasks
  • Maintain an organized workspace.
  • Assist with reports, documentation, and departmental activities.
  • Support departmental initiatives and adhere to policies.
Budgets and Plans
  • Plan tasks and projects effectively.
  • Manage projects within budget and timeline.
  • Maintain financial records and reconciliation.
Customer Service
  • Act as the primary contact for customers.
  • Ensure professional communication and monitor satisfaction.
  • Coordinate with internal and external stakeholders.
  • Improve customer service procedures.
  • Record interactions and feedback.
  • Promote a customer-centric culture.
  • Participate in review meetings and reporting.
  • Follow policies and ensure compliance with quality and safety standards.
Requirements
Minimum Qualifications, Experience & Skills
  • Bachelor's degree in economics, finance, business administration, marketing, law, or related fields.
  • Fresh graduate welcome.
  • Understanding of stakeholder relationships, lead generation, and sales techniques.
  • Excellent interpersonal and communication skills.
  • Knowledge of business development, contract, project management, and feasibility studies.
  • Familiarity with port and free zone industry.
  • Ability to multitask and proficiency in MS Office.
  • Intermediate presentation skills.li>Fluent in English, both oral and written.
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