Commercial Officer

Sohar, Sultanate of Oman | Posted on 05/22/2025

• Major or specification: Business, Management, Marketing, and Related Support Services
• Nationality: Omani
• Country: Sultanate of Oman

About Us

SOHAR Port and Freezone is a deep-sea port and freezone in the Sultanate of Oman, managed by SOHAR Industrial Port Company (SIPC), a 50:50 joint venture between the Port of Rotterdam and the Sultanate of Oman.

Job Description
Business Development

• Execute tasks related to company incorporation and application for permits, clearances, and licenses.
• Provide guidance and support to customers.
• Implement follow-up procedures to manage customer accounts.
• Facilitate communication between customers and authorities.
• Follow up with customers and authorities to ensure timely receipt of permits and licenses.
• Respond promptly to customer requests, problems, and complaints.
• Coordinate with the company PROs and contribute to the formulation and implementation of the Commercial Strategy.
• Ensure alignment of company and OPAZ strategies within business plans.

Strategy Development and Implementation

• Implement the Commercial Strategy in line with SIP Group's vision and objectives.
• Share the strategy with other departments.

Regulatory Compliance and Investor Relations

• Stay updated on relevant regulations and policies.
• Communicate regulatory requirements to internal teams and customers.
• Monitor legislative changes and advise management.
• Collaborate with authorities and legal teams for compliance.
• Guide investors and customers through regulatory processes.

People Management

• Prepare and discuss performance contracts.
• Participate in meetings and project teams.
• Support team objectives and provide feedback.

Departmental Housekeeping and Extra Tasks

• Maintain an organized workspace.
• Assist with reports, documentation, and departmental activities.
• Support departmental initiatives and adhere to policies.

Budgets and Plans

• Plan tasks and projects effectively.
• Manage projects within budget and timeline.
• Maintain financial records and reconciliation.

Customer Service

• Act as the primary contact for customers.
• Ensure professional communication and monitor satisfaction.
• Coordinate with internal and external stakeholders.
• Improve customer service procedures.
• Record interactions and feedback.
• Promote a customer-centric culture.
• Participate in review meetings and reporting.
• Follow policies and ensure compliance with quality and safety standards.

Requirements
Minimum Qualifications, Experience & Skills

• Bachelor's degree in economics, finance, business administration, marketing, law, or related fields.
• Fresh graduate welcome.
• Understanding of stakeholder relationships, lead generation, and sales techniques.
• Excellent interpersonal and communication skills.
• Knowledge of business development, contract, project management, and feasibility studies.
• Familiarity with port and free zone industry.
• Ability to multitask and proficiency in MS Office.
• Intermediate presentation skills.li>Fluent in English, both oral and written.
  

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