Executive Housekeeper

1 day ago

Muscat, Muscat, Oman Kempinski Hotel Full time
Job Description: Executive Housekeeper

The Executive Housekeeper plays a vital role in managing the Housekeeping Department, ensuring optimal operation aligned with hotel standards and objectives. Their responsibilities include:

  1. Leading the department by developing and implementing objectives consistent with hotel goals.
  2. Supervising cleaning and maintenance operations, ensuring compliance with policies, standards, and guest satisfaction.
  3. Inspecting all areas and taking corrective actions to meet Kempinski standards for cleanliness, maintenance, and supply.
  4. Developing, implementing, and reviewing policies, procedures, and standards continually.
  5. Managing staff through training, development, scheduling, and performance management.
  6. Managing linen inventory, guest supplies, and procurement to meet quality and business needs.
  7. Coordinating with other departments to ensure timely and efficient housekeeping services.
  8. Participating in refurbishments, renovations, and project planning.
  9. Preparing budgets and managing departmental operations within financial guidelines.
  10. Overseeing contracts related to cleaning, maintenance, and decoration, ensuring compliance.
  11. Planning hotel decorations for events and holidays.
  12. Managing the flower and valet shops to ensure quality and results.
  13. Staying updated on new equipment, cleaning products, and industry trends.
  14. Handling administrative duties such as meetings, reports, and other job-related tasks.

Additional duties may be assigned as needed.

Skills and Qualifications
  • 3 to 5 years of management experience in Housekeeping, preferably in a 5-star hotel.
  • Operational knowledge of housekeeping equipment, including washing machines, dry-cleaners, and pressing machines.
  • Understanding of cleaning techniques, products, and chemicals.
  • Familiarity with housekeeping procedures and standards.
  • Proficiency in Opera PMS and Microsoft Office Suite.
  • Excellent oral and written English skills; additional languages are a plus.
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