Business Analyst

Job Title: Techno-Functional Business Analyst - BPM and Digital Solutions

Location: Al Hajar, Masqaţ, Oman

1. Bachelor Degree in Information Technology, Computer Science, or Business Administration
2. Minimum 5 years of experience in relevant fields
3. Experience in:
   1. Information Technology (Automation of Business Processes)
   2. Digital Transformation (eGovernment Systems / Platforms / Integration)
   3. Business Process / Government Services
   4. Business Process SLA / KPI
4. Proficient in Word, PowerPoint, Excel, and Visio
5. Strong communication skills with various stakeholders (internal teams and client teams)
6. Analytical and problem-solving skills
7. Experience working with team members and supervising junior team members
8. Conducting interviews with client users and collecting required information
9. Analysis of existing As-Is business processes adopted by the client
10. As-Is Business process mapping and documentation
11. Review of current systems used in the business processes
12. Identify process gaps between As-Is and To-Be processes and areas of improvement
13. Design and documentation of To-Be business processes
14. Designing To-Be business process SLA and KPI

Candidate must be a resident in Sultanate of Oman.

1. Arabic: Fluent speaker
2. English: Very good speaking and writing skills

Interested candidates, please send your updated resume and expected salary to: Contact@gulf-sky.com

Mid-Senior level

Contract

Research, Analyst, and Information Technology