Delivery & Service Specialist

3 weeks ago

Muscat, Muscat, Oman HONOR Full time

HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR's portfolio of innovative, premium and reliable products enable people to become the better version of themselves.

For more information, please visit HONOR online at www.hihonor.com

Work Location: Oman

We are seeking a Delivery and Service Manager to oversee our operations in the Oman market. The ideal candidate will have experience in both delivery and service sectors, ensuring high-quality service delivery and customer satisfaction. This position is based in Oman.

Key Responsibilities:

  1. Delivery Management:

Execute product delivery tasks in Oman according to directives from the Dubai headquarters.

Coordinate with logistics and supply chain teams to ensure timely and efficient delivery operations.

Monitor delivery performance metrics and implement improvements as needed.

  1. Service Operations:

Manage service operations to ensure high levels of customer satisfaction.

Develop and implement service strategies that align with company goals.

Build and maintain strong relationships with customers to understand their needs and expectations.

Address customer inquiries and resolve issues promptly to ensure satisfaction.

Train and support service teams to enhance their skills and performance.

Qualifications:

  • 3+ years of experience in delivery or service management, preferably in the Oman market.
  • Strong understanding of logistics and service operations.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Software.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.

At Honor, we celebrate diversity & inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.

Start a new journey with HONOR to go beyond

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