IT Service Delivery Manager

15 hours ago


Muscat, Muscat, Oman beBee Careers Full time
Responsibilities

The NOC specialist will be responsible for ensuring smooth network operations by performing various tasks, including:

  • Designing and evaluating quarterly PBCs with FO and BO managers.
  • Organizing daily NOC operation meetings to keep teams informed and aligned.
  • Attending weekly OPS meetings and other meetings to stay up-to-date on network activities.
  • Auditing weekly OPS reports to identify areas for improvement and preparing a perfect workflow.
  • Escalating issues to Irancell OPS manager to coordinate with vendors and third-party providers.
  • Following and updating network critical issues according to SLA tables, ensuring timely resolution of problems.
  • Participating in Change Request (CR) meetings and audits to ensure compliance with established procedures.
  • Auditing large-scale data configuration changes to prevent disruptions to network services.
  • Auditing spare parts status traces to ensure timely procurement and replacement of essential components.
  • Auditing the workload, ability, and quality of NOC members to ensure they have the necessary skills and resources to perform their duties effectively.
  • Escalating human resource issues related to NOC members to Project Director for resolution.
  • Providing solutions that improve network performance, maintenance, and development, resulting in enhanced service delivery.
  • Monitoring and controlling network modification plans, including upgrades, expansions, and cutover activities, to ensure seamless service continuity.
  • Ensuring work orders flow between HUAWEI and Mobinil aligns with agreed-upon schedules and meets quality standards.
  • Solving technical and non-technical problems promptly to maintain network service quality.
  • Supervising feedback mechanisms to monitor plan goals and targets, making adjustments as needed to achieve desired outcomes.
  • Reporting on network maintenance status to high-level customers, providing transparency and accountability.
  • Evaluating Preventive Maintenance documentation for customer networks and reviewing results of PM activities conducted.
  • Generating weekly reports on tasks completed, highlighting accomplishments and areas for improvement.


  • Muscat, Muscat, Oman beBee Careers Full time

    **About the Role:**We are seeking an Enterprise IT Service Delivery Manager to join our team. As an Enterprise IT Service Delivery Manager, you will be responsible for overseeing the delivery of enterprise-level IT services, including infrastructure, migration, and security.The ideal candidate will have strong technical expertise in overseeing the delivery...


  • Muscat, Muscat, Oman Petroleum Development Oman Full time

    Job DescriptionWe are looking for an experienced IT Service Delivery Manager to join our team at Petroleum Development Oman. The successful candidate will be responsible for driving system engineering management and transformation across the organization.The ideal candidate will have a minimum of 7 years experience in Windows servers environment and...


  • Muscat, Muscat, Oman HONOR Full time

    HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job OverviewThis Service Delivery Specialist will be responsible for the successful delivery of MEP service packages, including programme management, health and safety, quality assurance, and commissioning. The ideal candidate will have experience in delivering large-scale complex projects and a strong understanding of engineering systems, installation...


  • Muscat, Muscat, Oman Huawei Full time

    About This RoleThe NOC specialist will be responsible for leading the NOC team and ensuring the delivery of high-quality services to customers. This role requires strong leadership and technical skills to manage a team of engineers and resolve complex technical issues.Key ResponsibilitiesLead the NOC team and ensure the delivery of high-quality...

  • Project Manager

    2 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    Job Description">This role will be responsible for the successful delivery of MEP service packages, including programme management, health and safety, quality assurance, and commissioning.The ideal candidate will have experience in delivering large-scale complex projects and a strong understanding of engineering systems, installation techniques, and design...


  • Muscat, Muscat, Oman beBee Careers Full time

    This Project Management and Delivery Expert role requires a highly experienced professional with a proven track record of delivering projects on time and within budget. The role involves managing complex projects that improve infrastructure, optimise network performance, and enhance digital services.Key ResponsibilitiesDevelop and implement project...


  • Muscat, Muscat, Oman Delivery Hero Full time

    About the OpportunityAt Delivery Hero, we are seeking a highly skilled Financial Operations Manager to join our team. As a key member of our finance department, you will be responsible for managing all accounting transactions, ensuring timely vendor payments, and reconciling accounts payable and receivable.Key Responsibilities:Manage all accounting...


  • Muscat, Muscat, Oman Delivery Hero SE Full time

    About usAt Delivery Hero SE, we are committed to delivering exceptional customer experiences through our online food delivery and q-commerce platforms. Our mission is to make sure we do what is right for our ecosystem - our customers, partners, people, riders, and communities.We operate in the MENA region, offering a wide range of services that cater to the...

  • Category Manager

    4 weeks ago


    Muscat, Muscat, Oman Delivery Hero SE Full time

    Company DescriptionWhen you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in...


  • Muscat, Muscat, Oman Menasa & Partners Full time

    Mena sa & Partners is a leading international engineering consultancy known for its exceptional engineering services.">This is an exciting opportunity for a skilled Structural Engineer to join our team in Muscat, Oman. The successful individual will play a key role in the delivery of various large-scale building projects, including healthcare, hospitality,...


  • Muscat, Muscat, Oman Delivery Hero SE Full time

    Join Our Team at Delivery Hero SEAbout Us:Delivery Hero SE is part of the pioneering local delivery platform, operating in over 70+ countries worldwide. We aim to deliver an amazing experience—fast, easy, and to your door.Job Description:We are looking for a dedicated Accountant II to manage all accounting transactions, ensure timely vendor payments, and...


  • Muscat, Muscat, Oman beBee Careers Full time

    About the RoleThis Sales and Marketing Coordinator position plays a crucial role in the success of our delivery operations. The successful candidate will be responsible for negotiating with catering merchants, assisting partners in setting up their online stores, and collaborating with various departments to address daily queries from these partners.The...


  • Muscat, Muscat, Oman Al Sultan Restaurant Full time

    **Job Overview**The Head Waiter will play a critical role in ensuring the success of our restaurant by providing exceptional customer service, managing the wait staff, and maintaining a high level of quality in all aspects of food service.**Responsibilities**Oversee the dining area, including table management and seating arrangementsManage the wait staff,...


  • Muscat, Muscat, Oman beBee Careers Full time

    About the RoleWe are seeking a highly skilled Building Services Manager to join our team. As a key member of our project delivery team, you will be responsible for managing the successful delivery of MEP services packages.Your primary focus will be on ensuring that projects are delivered on time, within budget, and to the required quality standards. You will...


  • Muscat, Muscat, Oman Delivery Hero SE Full time

    Company DescriptionSince launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative...


  • Muscat, Muscat, Oman Delivery Hero SE Full time

    **Job Summary**We are seeking a highly motivated Sales Executive to join our team. The successful candidate will be responsible for driving sales growth, building client relationships, and identifying new business opportunities.**Responsibilities**Develop and execute sales strategies to achieve targetsBuild and maintain strong relationships with...


  • Muscat, Muscat, Oman Meituan Full time

    Role SummaryWe are looking for an experienced professional to take on the role of Global Delivery Operations Specialist. The successful candidate will be responsible for assisting partner restaurants in setting up their online stores on our platform, providing training on how to manage their online delivery business, and collaborating with partner merchants...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    Job Overview:The Front Office Supervisor plays a pivotal role in ensuring the smooth operation of our front desk, delivering exceptional guest experiences, and driving team performance. If you have a passion for customer-centric service and a talent for leadership, we encourage you to apply for this exciting opportunity.About Our Ideal Candidate:We seek a...

  • Services Manager

    1 week ago


    Muscat, Muscat, Oman Petroleum Development Oman Full time

    Job DescriptionAbout the CompanyPetroleum Development Oman is the leading exploration and production company in the Sultanate of Oman. The Company delivers the majority of the country's crude oil production and natural gas supply.Purpose of the JobDirectly contribute towards PDO corporate objectives by ensuring the safe, ethical, compliant and most...