Operations Specialist: Process Excellence Lead

20 hours ago

Muscat, Muscat, Oman beBee Careers Full time

As an Operations Specialist, you will play a vital role in ensuring the smooth functioning of operational processes.

The primary responsibility of this position is to provide support and assistance in managing day-to-day operations, ensuring that workflows are optimized and process adherence is maintained.

To achieve this goal, you will be responsible for monitoring key performance indicators (KPIs) and operational performance metrics, identifying areas for improvement and implementing changes as needed.

In addition to process management, you will also be responsible for vendor and partner management, maintaining communication with external parties to ensure contract compliance and timely delivery.

This includes updating and tracking vendor performance scorecards, ensuring that our partnerships are productive and beneficial for all parties involved.

You will also contribute to budget oversight, supporting resource allocation and budget tracking to ensure that operational expenses are managed effectively.

Furthermore, you will assist in preparing operational forecasts and identifying cost-saving opportunities, helping us to optimize our resources and improve our bottom line.

Effective stakeholder communication is critical in this role, requiring you to collaborate with staff, vendors, and other departments to ensure clear communication and alignment of goals.

You will also be responsible for providing regular updates to the Senior Operations Manager on operational progress and challenges, ensuring that everyone is informed and aligned.

Last but not least, you will contribute to process optimization, helping us to improve our operational management systems, processes, and best practices.

Your qualifications should include a Bachelor's degree in business administration, Operations Management, or a related field, as well as strong organizational and time-management skills.

Proficiency in project management tools and Microsoft Office Suite is also essential, along with flexibility and a willingness to adapt to changing circumstances.

You will need excellent communication and interpersonal skills to interact with diverse stakeholders, including staff, vendors, and other departments.

A proactive attitude with a willingness to take on varied tasks is also necessary, as well as strong problem-solving and analytical abilities.

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