
Account Management Professional
19 hours ago
Credit and Collections Function
The main responsibilities of this role involve managing credit and collections processes effectively. This includes:
- Invoicing and Collection Management:
Organize and dispatch invoices to debt collectors.
Verify timely invoicing and collection activities.
Collect, scan, and store invoice confirmations.
Publish the Billing Acknowledgment Report regularly. - Credit Account Supervision:
Establish and manage credit customer accounts based on defined procedures.
Monitor customers' credit allocations to avoid excessive billing.
Document and pursue instances where customers exceed credit limits, ensuring adherence to established policies. - Compliance and Reporting:
Collaborate with the credit team on payment forecasts, daily collections, outstanding payments, and reconciliations.
Ensure precise daily reporting in accordance with departmental protocols using Excel. - Post-Dated Cheque Oversight:
Supervise in-house customers' post-dated cheques, encompassing banking, reconciliation, accounting, and posting.
Verify adherence to post-dated cheque protocols within the Credit and Collections department. - Customer Engagement Management:
Ensure 100% compliance in collecting from assigned customers within specified timeframes.
Foster positive relationships with customers while adhering to the Credit and Collections department's guidelines.
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