Beverage Service Manager

5 days ago


Muscat, Muscat, Oman Mandarin Oriental Full time

Welcome to Mandarin Oriental

We are proud to introduce our luxurious urban resort in Muscat, boasting 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. Our one-of-a-kind ballroom offers breathtaking views of the Arabian Sea, making it perfect for social and business events.

Role Description

The Bartender will be responsible for offering an extensive selection of creative beverages, supporting servers in various tasks, and maintaining high standards of customer satisfaction. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Customer Service:
  • Provide exceptional beverage service to our discerning guests.
  • Offer recommendations on wine and creative cocktail choices.
  • Coordinate the service of food and beverages efficiently and accurately.
  • Operations:
  • Lead and communicate with colleagues during bar operations.
  • Follow production sequences of all beverage products and bar service sequences.
  • Set up and operate a bar station/section.
  • Inventory and Cash Handling:
  • Manage cash float and cashiering duties.
  • Maintain and order all store requisitions.
  • Ensure stock rotation.
  • Health, Safety, and Security:
  • Comply with safe working practices as per FLHSS guidelines.
  • Adhere to local and relevant Food Hygiene Standards.
  • Wear appropriate protective clothing as recommended.
  • Reporting and Training:
  • Report defects in building, plant, or equipment as per hotel procedures.
  • Report any accidents to colleagues, guests, or visitors according to hotel procedures.
  • Attend all statutory fire training and comply with fire, health & safety rules.
  • Be aware of Fire safety plans.
  • Attend any training deemed appropriate by your Head of Department.
  • Ensure Safe & Sound procedures are followed by peers.


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