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5 days ago
This role involves working with the Network & Service Quality team to develop and maintain KPI reports, monitor and report degradation in KPIs, design and implement dashboards, establish guidelines for network quality management, conduct high-level assessments, and prepare regular network quality KPI reports.
Accountabilities:- Develop and maintain KPI reports for various services.
- Monitor and report any degradation in KPIs promptly.
- Design and implement a dashboard for management to track network quality and performance metrics.
- Establish guidelines for network quality management and define relevant performance indicators.
- Conduct high-level assessments for management on network end-to-end status and trend analysis.
- Prepare regular network quality KPI reports while monitoring existing KPIs.
- Bachelor's degree in Engineering, Telecommunications, or IT-related fields.
- Minimum 6 years of total experience in the telecom industry, with management skills or roles.
- Subject matter expertise in networking topologies and performance analysis is required.
- Strong understanding of mobile industry trends and services.
- Business acumen to make informed cost vs. technology trade-offs.
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