Front Office Service Specialist

6 days ago


Muscat, Muscat, Oman beBee Careers Full time
Front Office Agent Job Description

We are seeking a Front Office Agent to join our team. The successful candidate will be responsible for handling front office duties, providing exceptional guest service, and maintaining the highest standards of quality and sustainability.

The role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

  • Main Responsibilities:
  • Create memorable experiences for our guests through personalized service and attention to detail.
  • Perform various front office duties, including check-in, check-out, credit card handling, and complaint resolution.
  • Be the first point of contact for guests, responding to their needs and concerns in a professional and courteous manner.
  • Assist with billing and invoice preparation, as well as updating registration cards according to established standards.
  • Prepare reports and maintain accurate records in accordance with hotel policies and procedures.
  • Collaborate with other departments to ensure seamless operations and provide exceptional guest experiences.
  • Maintain a high level of personal hygiene, behavior, and grooming standards, serving as an ambassador for the hotel at all times.


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