Training and Development Specialist

24 hours ago

Muscat, Muscat, Oman beBeeTalent Full time $90,000 - $120,000
Job Title: Talent Development Professional

As a key member of the hotel team, you will play a pivotal role in shaping our culture, service standards, and operational excellence from the ground up.

Key Responsibilities - Pre-Opening Phase
  • Develop and implement training plans to align with brand standards and operational goals.
  • Conduct Training Needs Analysis across departments to determine role-specific requirements.
  • Coordinate with department heads to schedule and deliver brand immersion, induction, and skills training programs.
  • Design and deliver Train-the-Trainer programs to develop departmental champions.
  • Support recruitment and onboarding by ensuring new hires receive consistent and engaging training experiences.
Key Responsibilities - Post-Opening Phase
  • Establish a continuous learning culture that supports career growth, retention, and performance excellence.
  • Maintain training records and evaluate program effectiveness using KPIs and feedback.
  • Facilitate workshops on soft skills, leadership development, and service excellence.
  • Partner with operational leaders to identify talent gaps and support succession planning.
  • Lead compliance and mandatory training programs.
  • Manage performance improvement initiatives and coaching plans when required.
Qualifications
  • Bachelor's degree in Human Resources, Education, or related field.
  • Minimum 3–5 years of L&D experience; pre-opening experience is highly desirable.
  • Strong knowledge of hospitality service standards, training methodologies, and adult learning principles.
  • Excellent presentation, facilitation, and communication skills.
  • Fluency in English is required; Arabic is an advantage.
  • Proficiency in MS Office; experience with Learning Management Systems preferred.
  • Ability to work under pressure and adapt to dynamic demands.

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