Senior Delivery Manager

4 days ago


Muscat, Muscat, Oman NETS-International Group Full time

About the Role

We are looking for a Senior Delivery Manager to join our team at Nets-International Group. As a key member of our engineering team, you will be responsible for leading customer delivery engagements and providing escalation support for large-scale solutions and complex issues.

Main Responsibilities:

  • Provide technical expertise and guidance to resolve complex customer problems in support of escalations.
  • Lead the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g., scripts, software assets) in the most productive manner for various audiences, customers.
  • Interact effectively with Engineering to solve complex problems, identify serviceability issues and drive resolution of the issues with Engineering and other organizations.

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