
Enterprise Customer Success Expert
1 day ago
In this role, you will work closely with various teams to develop and deliver engagement plans that meet customer needs. Your primary responsibility will be managing a portfolio of customers in a specific geographic region and identifying growth opportunities or renewal risks in coordination with Sales.
You will onboard new customers, introduce them to our products and support processes, elaborate and coordinate complex projects with stakeholders, and collaborate with other departments to drive success. The ideal candidate should have a strong background in IT, excellent communication skills, and experience working with cloud and data centre infrastructure technologies.
Some key responsibilities include:
- Developing and delivering engagement plans with cross-functional teams
- Managing a portfolio of customers in a specific geographic region
- Identifying growth opportunities or renewal risks in coordination with Sales
The company offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about technology and enjoy working with diverse teams, this could be an exciting opportunity for you.
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