Enterprise Sales Professional

11 hours ago


Muscat, Muscat, Oman OSOS LLC Full time
About the Role

The Sales Specialist position at OSOS LLC is a dynamic opportunity for a results-driven professional to expand our presence in the market. As a Sales Specialist, you will be responsible for driving sales of ERP and software products, managing client relationships, and ensuring seamless contract renewals and customer succession planning.

Key Responsibilities
  1. Sales and Business Development:
    • Identify and pursue new sales opportunities to meet and exceed revenue targets.
    • Build and maintain a robust sales pipeline through prospecting, networking, and customer engagement.
  2. Customer Relationship Management:
    • Develop and nurture long-term relationships with clients to ensure customer satisfaction and loyalty.
    • Act as a primary point of contact for customer inquiries, providing timely and effective solutions.
  3. Renewal Handling:
    • Proactively manage contract renewals, ensuring timely communication and negotiation to retain customers.
    • Identify opportunities to upsell and cross-sell during the renewal process to maximize customer value.
  4. Customer Succession Planning:
    • Strategize and implement succession plans to ensure business continuity in client accounts.
    • Collaborate with internal teams to provide a smooth transition for customers, addressing potential challenges effectively.
  5. Market Research and Insights:
    • Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and threats.
    • Provide feedback to the marketing and product teams for continuous improvement.
  6. Reporting and Documentation:
    • Maintain accurate records of customer interactions, sales activities, and contract renewals in CRM systems.
    • Prepare and present regular sales performance reports to management.


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