Senior Department Head

3 days ago


Muscat, Muscat, Oman Ahli Bank Full time

Job Title: Senior Department Head

About the Role

We are looking for an experienced Senior Department Head to oversee the day-to-day operations of our branch, ensuring smooth functioning and high levels of customer satisfaction. As a key member of our management team, you will be responsible for developing and implementing strategies to achieve sales targets and improve operational efficiency.

Key Responsibilities
  • Sales Strategy: Develop and implement sales plans to drive business growth and increase revenue.
  • Operational Efficiency: Oversee branch operations, ensuring efficient processing of transactions and minimizing cash differences.
  • Customer Service: Foster a positive customer experience, ensuring high levels of satisfaction and repeat business.
  • Staff Development: Coach and train branch staff to ensure excellent customer service delivery and promote a positive work culture.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • At least 9 years of experience in banking operations, with 3-4 years as a Branch Manager.


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