The Ultimate Guest Service Centre Role

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara offers journeys...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Job OverviewWe are seeking a highly skilled Guest Service Centre Agent to join our team. As a key point of contact for guest interaction, you will be responsible for maintaining the effectiveness of day-to-day guest service operations and enhancing the overall guest experience.

Guest Service Centre AgentIn this role, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests. As the primary contact point in the resort, you will handle all guest inquiries, requests, and concerns in a professional and courteous manner.

RequirementsCollege diploma in hotel management or related field.Experience as a Guest Service Centre Supervisor or in Front Office.Excellent oral communication skills.Experience with Front Office systems.

An Exceptional Guest ExperienceWe are seeking a skilled and dedicated Guest Service Centre Agent to join our team. Your main responsibility will be to deliver outstanding customer service, responding promptly to guest requests and resolving any issues that may arise.

Guest Services AssociateWe are seeking a highly motivated Guest Services Associate to support the overall Food & Beverage operation of our hotel, ensuring maximum guest satisfaction, team member performance, and business results.This role is ideal for individuals with no experience who are eager to learn and grow in a fast-paced corporate environment.Key...

About the RoleAs a Guest Service Centre Agent, you will serve as the primary contact for guests, ensuring their needs are met through effective daily operations and exceptional service.

About the PositionWe are seeking a highly skilled and experienced individual to fill the position of Butler Associate.Key Responsibilities:Accommodate and assist guests throughout their stay.Foster strong relationships with guests by demonstrating a genuine interest in their needs and preferences.Manage inventory levels to prevent stockouts and minimize...

Job SummaryThe Guest Service Centre Agent will serve as the primary point of contact for guests, providing exceptional customer service and ensuring seamless guest experiences.