Guest Services Specialist

Job OverviewWe are seeking a highly skilled Guest Service Centre Agent to join our team. As a key point of contact for guest interaction, you will be responsible for maintaining the effectiveness of day-to-day guest service operations and enhancing the overall guest experience.

Guest Services AssociateWe are seeking a highly motivated Guest Services Associate to support the overall Food & Beverage operation of our hotel, ensuring maximum guest satisfaction, team member performance, and business results.This role is ideal for individuals with no experience who are eager to learn and grow in a fast-paced corporate environment.Key...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara offers journeys...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Main ResponsibilitiesAs a Guest Service Centre Agent, your key duties will include:

Guest Service Centre AgentIn this role, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests. As the primary contact point in the resort, you will handle all guest inquiries, requests, and concerns in a professional and courteous manner.

RequirementsCollege diploma in hotel management or related field.Experience as a Guest Service Centre Supervisor or in Front Office.Excellent oral communication skills.Experience with Front Office systems.

About the RoleWe are seeking a skilled and dedicated individual to join our team as a Butler Associate.Key Responsibilities:Welcome and register guests upon arrival.Demonstrate exceptional customer service skills by anticipating and meeting guests' needs.Ensure that all inventory is properly maintained and managed.Provide personalized dining experiences for...

An Exceptional Guest ExperienceWe are seeking a skilled and dedicated Guest Service Centre Agent to join our team. Your main responsibility will be to deliver outstanding customer service, responding promptly to guest requests and resolving any issues that may arise.

Job SummaryThe Guest Service Centre Agent will serve as the primary point of contact for guests, providing exceptional customer service and ensuring seamless guest experiences.