Incident Response Specialist

3 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Description

We are seeking a highly skilled Incident Response Specialist to join our team. As an Incident Response Specialist, you will be responsible for monitoring and observing all IT services using relevant tools. You will work on shifts as per the shift roster prepared by supervisors.

Key Responsibilities
  • Monitor and observe all IT services using relevant tools.
  • Work on shifts as per the shift roster prepared by supervisors.
  • Ensure all monitoring and observability tools are working in an uninterrupted manner.
  • Liaise with on-site technical teams to perform system inspection, emergency repair, and emergency management.
  • Perform emergency escalation and reporting when systems abnormality occurs.
  • Prepare daily 24x7 shift handover reports and work activities summaries.
  • Provide incident report details information to Command Centre Leadership for preparation of incident reports.


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