Front Desk Associate

1 day ago


Muscat, Muscat, Oman beBee Careers Full time

The Hotel Reservation Coordinator plays a critical role in ensuring smooth operation of the front desk and reservation systems.

Responsibilities:
  • Coordinate with front desk staff to manage room inventory and ensure accurate forecasting
  • Process all reservation requests, changes, and cancellations in a timely and efficient manner
  • Communicate with guests to confirm reservations and answer questions about hotel services
  • Maintain accurate records of customer interactions and update reservation systems accordingly
  • Collaborate with other departments to address customer concerns and resolve issues

This role requires strong organizational and time management skills, as well as excellent communication and problem-solving abilities.



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