Experience Enhancement Specialist

11 hours ago


Muscat, Muscat, Oman G-NIUS Full time

We are seeking an Experience Enhancement Specialist to join our team at G-NIUS. In this role, you will be responsible for ensuring continuous improvement of loyalty programs through research, feedback, and data analysis. You will also work closely with the CVM team to enhance personalization and optimize customer engagement.

The ideal candidate will have a strong understanding of customer data insights and how to utilize them to create targeted incentives, rewards, and personalized experiences.

Key Responsibilities

  • Develop and implement comprehensive loyalty and retention programs that align with business goals.
  • Monitor customer retention metrics, program participation, and ROI to measure effectiveness.

Benefits

Salary and benefits to be discussed.



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