Process Re-Engineering Lead

20 hours ago


Muscat, Muscat, Oman Oman Housing Bank | بنك الإسكان العُماني Full time

About the Role:

Oman Housing Bank seeks a skilled Process Re-Engineering Lead to drive operational efficiency, enhance customer experience, and support the bank's overall objectives. As a member of our team, you will analyze, redesign, and improve business processes to drive cost optimization and ensure compliance with regulatory standards.

Key Accountabilities:

  • Conduct detailed analysis of existing banking processes, identifying inefficiencies, bottlenecks, and opportunities for improvement by leveraging Lean Six Sigma and other process improvement methods and tools.
  • Collaborate with key stakeholders to gather insights and ensure process improvements meet organizational goals.
  • Work closely with the Technology & PMO department to leverage relevant tools (e.g., automation tools, digital platforms) to improve processes and ensure seamless integration with current systems.
  • Maintain a centralized repository of all SOPs and ensures accessibility to relevant stakeholders.

Qualifications and Experience:

  • Bachelor's degree in business administration, Operations Management, Banking & Finance or a related field.
  • A certification in Lean Six Sigma, Business Process Reengineering (BPR), or a related field is desired.
  • A Minimum of 5 years of proven experience in process re-engineering or process improvement roles, preferably within the banking or financial services industry.
  • Proven track record in developing and managing procedures, preferably within the banking or financial services industry with strong knowledge of process improvement methodologies such as Lean Six Sigma or BPM.


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