Operational Efficiency Specialist

12 hours ago


Muscat, Muscat, Oman Oman Housing Bank | بنك الإسكان العُماني Full time

Responsibilities and Expectations:

The Operational Efficiency Specialist will be responsible for analyzing existing banking processes to identify opportunities for improvement. They will lead efforts to re-engineer processes, develop innovative workflows, and collaborate with stakeholders to ensure process improvements meet organizational goals.

Key Responsibilities:

  • Analyze existing banking processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
  • Develop and maintain comprehensive SOPs for various banking operations, ensuring clarity, conciseness, and ease of implementation.
  • Conduct regular audits to ensure adherence to SOPs and identify areas for improvement.
  • Collaborate with key stakeholders to gather insights and ensure process improvements meet organizational goals.

Requirements:

  • Bachelor's degree in business administration, Operations Management, Banking & Finance or a related field.
  • A certification in Lean Six Sigma, Business Process Reengineering (BPR), or a related field is desired.
  • A Minimum of 5 years of proven experience in process re-engineering or process improvement roles, preferably within the banking or financial services industry.


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