Network Operations Specialist

4 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Title: Network Operations Center EngineerJob Description:

The role of the L1 NOC Engineer involves monitoring, troubleshooting, and performing basic operations support for Nokia DWDM networks. This includes first-line fault detection, ticket creation, escalation to L2/L3 teams when necessary, and ensuring high network availability and performance.

Key Responsibilities:

  • Network Monitoring: Monitor alarms, events, and performance KPIs on Nokia DWDM equipment via NMS like Nokia 1350 OMS.
  • Fault Management: Perform initial diagnosis of DWDM network issues, log, categorize, and prioritize incidents in the ticketing system.
  • Escalation and Coordination: Escalate complex faults to L2/L3 or Field teams following defined SLA timelines, coordinate with field engineers and vendors for fault rectification activities.
  • Maintenance and Support: Assist in planned maintenance windows and provide support for scheduled upgrades or patching activities.

Required Skills and Qualifications:

  • Degree in Electronics, Telecommunications, or related field.
  • 0–2 years of experience in NOC operations or optical network support.
  • Nokia certifications are a plus.

Benefits:

  • A 24x7 rotational shift environment.
  • Opportunities for training and development.


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