Senior Reservations Coordinator

3 days ago


Dibba Al Bayah, Oman IHG Hotels & Resorts Full time
Job Description

The Senior Reservations Agent plays a crucial role in ensuring the smooth operation of the reservation department. Key responsibilities include running daily reports, processing new reservations, updating and cleaning up existing reservations, and handling special requests.

  • Daily Reports: Run reports for Reservation department, operational departments, and Sales & Marketing.
  • Reservation Processing: Process new reservations, update and clean up existing reservations, process advance deposits, and answer reservation-related emails within 24 hours.
  • Room Allocation: Assist in allocating rooms based on guest preferences and availability.


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