Inventory Coordinator

1 day ago


Muscat, Muscat, Oman beBee Careers Full time
Key Responsibilities

The successful candidate will be responsible for managing field operations teams, overseeing partner relationships, ensuring SLA compliance, resolving customer issues, and enhancing operational efficiency through system updates and KPI reporting.

Main Tasks and Objectives
  1. Inventory Management: Collaborate with the warehousing partner to oversee inventory within the country, ensuring safekeeping and safe receipts and dispatches.
  2. Service Coordination: Work with service partners to close deliveries, installations, and maintenance services within the specified SLA and shared KPIs.
  3. Quality Assurance: Monitor service delivery quality and ensure adherence to agreed Standard Operating Procedures (SOPs) at customer sites.
  4. Customer Issue Resolution: Troubleshoot customer issues raised by the support team, collaborating with partners and their teams.
  5. KPI Reporting and System Updates: Ensure partner-provided system updates and share daily reports on inventory, installations, SLA adherence, and customer satisfaction scores.


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