Learning and Development Specialist

23 hours ago


Salalah, Dhofar, Oman beBee Careers Full time
Learning and Development Specialist

In this role, you will play a key part in ensuring that all team members have the skills, knowledge, and resources they need to deliver exceptional service to our guests.

You will be responsible for designing, implementing, and evaluating training programs for all hotel staff. This will involve working closely with department heads to identify training needs and provide support for staff development.

  • Developing and maintaining quality assurance protocols to monitor guest satisfaction, ensuring that our services meet and exceed expectations.
  • Collaborating with department heads to identify areas for improvement in the guest journey and developing initiatives to elevate overall satisfaction.

We are looking for someone with strong knowledge of training development, quality management, and performance evaluation. You should also have excellent communication and interpersonal skills, with the ability to engage and motivate a diverse team.



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