Customer Service Operations Manager

3 days ago


Muscat, Muscat, Oman beBee Careers Full time
About the Role
A leader in customer service is sought to design and implement strategies that enhance the overall customer experience. As a Senior Manager – Customer Excellence / Call center, you will be responsible for leading end-to-end customer service operations, ensuring that customers receive the highest level of support and satisfaction.

The ideal candidate will have proven experience in a senior customer service or customer experience leadership role, with strong strategic thinking and planning skills. They will also possess excellent leadership and team management abilities, as well as demonstrated ability to manage resources effectively.

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