Hospitality and Recreation Service Coordinator

23 hours ago


Muscat, Muscat, Oman Fitness Center Full time
About This Exciting Opportunity

We are a rapidly expanding fitness center seeking an experienced and results-driven Front House Manager to join our team.

The ideal candidate will have a strong background in customer service and front desk operations, with a passion for delivering exceptional experiences to our members and visitors.

Main Responsibilities:

  • Provide outstanding customer service and ensure a positive impression of our gym.
  • Manage check-ins, membership inquiries, and provide information about our gym services and programs.
  • Handle phone calls, emails, and other communications promptly and professionally.
  • Assist with membership sign-ups, renewals, and processing payments.
  • Maintain a clean, organized, and welcoming reception area.
  • Address member concerns and escalate issues to management as needed.
  • Promote and sell retail items, including apparel, supplements, and other fitness-related products.
  • Support the overall operation of the gym by coordinating with trainers and other staff.

Requirements:

  • Proven experience in a customer service or front desk role, preferably in a fitness or hospitality setting.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency with computer systems and office software.
  • Positive attitude and a commitment to providing exceptional customer service.
  • Passion for fitness and a healthy lifestyle is a plus.

What's in It for You:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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